View all jobs

ServiceNow Developer - DOE L Clearance Required

  • West Mifflin, PA
  • Information Technology

ServiceNow Developer - DOE Naval Reactors Axyde Analytics is recruiting a ServiceNow Developer to support the U.S. Department of Energy Naval Reactors Laboratory Field Office Mission Support Division. This position is contingent upon contract award. Work arrangement On-site at Bettis Atomic Power Laboratory in West Mifflin, Pennsylvania. Part-time assignment of approximately 1,040 hours per year. Personnel must provide coverage during core hours of 9:00 a.m. to 3:00 p.m. local time, Monday through Friday, with schedules coordinated within normal site operating hours. Key responsibilities - Design, develop, configure, test and deploy ServiceNow workflow applications. - Configure forms, workflows, service catalog items, business rules, scripts and custom applications across ITSM and ITOM. - Maintain technical documentation, module inventories, configuration records and development logs. - Provide operational support, troubleshooting and corrective action for ServiceNow solutions. - Coordinate requirements, demonstrations, testing and releases with government and contractor stakeholders. - Provide progress documentation and bi-weekly status briefings; meet agreed delivery dates. - Follow DOE/NNSA cybersecurity, physical security, safety, configuration-management and change-control requirements. - Support special projects and process automation initiatives. Required qualifications - Bachelor's degree from an accredited institution in computer science, information technology or a related field. - At least two years of directly relevant ServiceNow development and administration experience. - Demonstrated proficiency configuring, scripting, developing and deploying ServiceNow solutions, including ITSM, ITOM, workflow, service catalog and custom applications. - Experience applying secure development, change-control, configuration-management, auditability and documentation practices. - Knowledge of federal information-security requirements, including FISMA and NIST controls, and ability to comply with DOE/NNSA requirements. - Strong written and verbal communication skills and ability to collaborate with technical and nontechnical stakeholders. Security requirement A current DOE L access authorization is required before the contract start date. A current Department of Defense Secret clearance may be accepted for reciprocity while DOE adjudication is completed. Applicants must satisfy all DOE site-access, security, safety, health, environmental and information-security requirements. Preferred qualifications - Experience with enterprise ServiceNow integrations and secure software-development lifecycle practices. - Experience developing SOPs, compliance documentation and technical guidance. - Demonstrated success improving workflows, service delivery and stakeholder outcomes. Axyde Analytics is an equal opportunity employer. Employment decisions are made without regard to legally protected characteristics.